Edugons

Terms and Conditions

Your Terms and Conditions section is like a contract between you and your customers. You make information and services available to your customers, and your customers must follow your rules.

Common items in a terms and conditions agreement allow you to:

Withdraw and cancel services, and make financial transactions.
Manage customer expectations, such as liability for information errors or website downtime.
Explain your copyright rules, such as attribution, adaptation, commercial or non-commercial use, etc.
Set rules for user behavior, like forbidding unlawful behavior, hate speech, bullying, promotions, spam, etc.
Disable user accounts.
Write down any other terms or conditions that protect you or your audience.

Return and Refund Policy

Edugon LLC Return Policy

At Edugon, we are committed to ensuring your satisfaction with our products, both in-person and online. Our return policy is designed to be generous and customer-friendly, reflecting our dedication to providing an exceptional shopping experience. Please take a moment to review our return policy:

1. Timeframe for Returns: You have up to 30 days from the date of purchase to return an item, whether you made the purchase in person or online through our website.

2. Condition of the Returned Item: We accept returns for items that are undamaged. Please ensure that all cards are included with your return.

3. Proof of Purchase: To process a return, we require proof of purchase, which may include a receipt, order confirmation email, or the packing slip included with your shipment.

4. Refund Method: We offer a full refund to your original payment method.

5. No Restocking Fees: We believe in fairness. Therefore, we do not charge any restocking fees for returned items.

6. Exclusions: While most items are eligible for return, certain products, such as personalized or customized items, and items marked as final sale, are non-returnable.

7. Return Shipping: If you're returning an item due to our error or a defective product, we will cover the return shipping costs. In other cases, customers are responsible for return shipping fees.

8. Easy Return Process: To initiate a return, simply contact our customer service team at edugoncards@gmail.com. We'll guide you through the return process, ensuring a hassle-free experience.

9. Defective or Damaged Items: If you receive a defective or damaged item, please contact us immediately. We'll arrange for a replacement or provide a full refund, including return shipping costs.

10. Customer Communication: We strive to respond promptly to all return inquiries. After receiving your returned item, we'll process the refund or exchange within 5 business days.

11. Compliance with Applicable Laws: Our return policy complies with all relevant consumer protection laws and regulations.

12. Policy Changes: We reserve the right to update our return policy. Any changes will be communicated clearly to our customers.

Thank you for choosing Edugon LLC. We appreciate your trust in us, and we're here to make your shopping experience as enjoyable as possible. If you have any questions or concerns, please don't hesitate to contact our customer service team.

Innovative hexagonal thinking cards that improve learning and Engagement!

Terms and Conditions

Return and Refund Policy

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